ORDER CONFIRMATION After placing your order you will receive order confirmation by e-mail

PRICES Prices are listed in Danish Kroner (DKK) or Euro (EUR)

TAX AND DUTIES VAT will be applied to orders when dispatched

DELIVERY The items are insured by REICHSTEIN VINTAGE until it is delivered to the delivery point. You will receive an e-mail with tracking number when the order is dispatched. The delivery time is usually 1-5 working days. Please note that extended delivery time can occur, if that is the case you will be notified by mail immediately. We offer world-wide shipping. N.B. If your product has been visibly damaged during shipping, you must refuse the package upon receipt.

SHIPPING COSTS DENMARK Free delivery on all orders. ALL OTHER COUNTRIES 250 DKK // approx. 33.60 EUR

CANCELLATION If you would like to cancel your order, please send us an e-mail marked ‘Cancellation’ to Please mention the order date and number in the e-mail. N.B. Cancellations must be made before you receive the shopment confirmation. If we receive the cancellation e-mail after your order has been shipped, we will consider the cancellation a return (please see below).

RETURNS & REFUNDS If you would like to return your purchase, it should be sent back to the address listed below within 28 days of receipt. You must contact us by e-mail within the first 14 days of receipt to inform us of your wish to return or exchange your purchase. Returns received outside of this period will not be accepted.

All items must be returned in the same condition as received including any original reciepts, dustbins or other merchandise bought with the item and in the original packaging. Returns that do not meet our policy will not be accepted and will be sent back to you.

Return address:
Læssøesgade 18A
2200 Copenhagen

Please mark the return with the order number and full name of the person who made the purchase.

We also accept returns delivered personally at our showroom address during opening hours (please see: CONTACT).

The customer is liable for all costs associated with the return.

Your refund will be credited to the original payment method. Please note that refunds can take up to 14 working days to show on your account due to varying processing times between payment providers.

PAYMENT We accept payment by Visa, Mastercard, and American Express debit, credit cards and Apple Pay.

WARRANTY, CLAIMS & COMPLAINTS You have a 2 years right of complaint on items purchased online at

It guarantees the right to complain about a product that is faulty at the time of sale. The burden of proof lies with REICHSTEIN VINTAGE for up to 6 months after purchase, thereafter with the customer for the following 18 months.

N.B. Please note that pre-owned items are not new and therefore might have minor imperfections. Damage to products caused by incorrect wear or handling, modifications or gross misuse by the user are not covered by the warranty.

If you wish to complain please e-mail and provide full details including date of purchase and order number, as well as your full name and contact details.

CONSUMER RIGHTS Read about your rights at

DISCLAIMER REICHSTEIN VINTAGE has made every attempt to ensure the accuracy of the information provided on this site. However, there may occasionally be price changes, sold-out products and/or other unintentional errors on this site. REICHSTEIN VINTAGE holds the right to not be held liable for such errors or changes, including damages arising from the use of this website or products sold within.


This Privacy Policy describes how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
  • Disclosure for a business purpose: shared with our processor Shopify 

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.


We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:


We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.


Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.


When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.


GDPR If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:

COOKIES A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.

Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

DO NOT TRACK Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

REICHSTEIN VINTAGE, Skydebanegade 4 c/o Naisa, st., 1709 København V, Danmark

LAST UPDATED 11.11.2020

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: