ORDER CONFIRMATION After placing your order you will receive order confirmation by e-mail
PRICES Prices are listed in Danish Kroner (DKK) or Euro (EUR)
TAX AND DUTIES VAT will be applied to orders when dispatched
DELIVERY The items are insured by REICHSTEIN VINTAGE until it is delivered to the delivery point. You will receive an e-mail with tracking number when the order is dispatched. The delivery time is usually 1-5 working days. Please note that extended delivery time can occur, if that is the case you will be notified by mail immediately. We offer world-wide shipping. N.B. If your product has been visibly damaged during shipping, you must refuse the package upon receipt.
SHIPPING COSTS DENMARK Free delivery on all orders. ALL OTHER COUNTRIES 250 DKK // approx. 33.60 EUR
CANCELLATION If you would like to cancel your order, please send us an e-mail marked ‘Cancellation’ to firstname.lastname@example.org. Please mention the order date and number in the e-mail. N.B. Cancellations must be made before you receive the shopment confirmation. If we receive the cancellation e-mail after your order has been shipped, we will consider the cancellation a return
WARRANTY, CLAIMS & COMPLAINTS You have a 2 years right of complaint on items purchased online at reichsteinvintage.com.
It guarantees the right to complain about a product that is faulty at the time of sale. The burden of proof lies with REICHSTEIN VINTAGE for up to 6 months after purchase, thereafter with the customer for the following 18 months.
N.B. Please note that pre-owned items are not new and therefore might have minor imperfections. Damage to products caused by incorrect wear or handling, modifications or gross misuse by the user are not covered by the warranty.
If you wish to complain please e-mail email@example.com and provide full details including date of purchase and order number, as well as your full name and contact details.